MPs criticise behaviour of senior DWP officials over carer’s allowance scandal

A picture


MP’s have criticised the “absolutely unacceptable behaviour” of senior welfare officials over the carer’s allowance scandal in which hundreds of thousands of unpaid carers were unfairly landed with huge debts.Sir Peter Schofield, the permanent secretary at the Department for Work and Pensions, came under fire on Wednesday from a select committee, which accused him of giving out “a lot of blancmange” over the DWP’s response to the scandal.An independent review into the overpayments scandal published in November found that longstanding and “unacceptable” systemic DWP leadership failures, poor benefit design and unlawful internal staff guidance were at the root of the problems.As well as inadvertently running up debts of thousands of pounds, carers who received overpayments often felt so desperate they contemplated suicide, the review found.It described the system as like being “at the whim of a faceless machine”.

The DWP’s longstanding failures to tackle the problems, despite a series of internal warnings and reports, were revealed in an award-winning Guardian investigation that let to ministers ordering the review by the disability expert Liz Sayce,The chair of the work and pensions committee, Labour’s Debbie Abrahams, asked Schofield on Wednesday: “Given what the report had said, that this was a massive failure of culture, let alone competence within the department, how on earth do you explain that? That behaviour is absolutely unacceptable, surely,”Schofield apologised for some of the DWPs mistakes on carer’s allowance and said he was determined to “make a difference” and put things right,“We are changing, we are making a difference,We got that wrong.

Sorry that we got that wrong,” he told the committee,Abrahams asked Schofield about recent Guardian revelations that an internal DWP blog written by a senior DWP director, Neil Couling, in December had blamed carers for the problems – a stance at odds with the view of both ministers and the review, which identified systemic failures in the management of the benefit,Schofield did not answer the question, but said the department was grappling with the issue; it had now got the funding and the tools to ensure it did not happen again,The Liberal Democrat MP Steve Darling asked Schofield what he was doing to overhaul the DWP’s approach: “It just feels like it’s just more of the same [at] one of the most challenged government departments,What culture change are you driving and what management systems are you changing to achieve real change for the DWP?”Schofield said: “It’s partly about having the tools for the job.

It’s partly about how we communicate more effectively, its about making sure the values at DWP, the values that we care, we deliver, we adapt, and together we value everybody … these are embedded in everything that we do,”Darling replied: “You are giving me a lot of blancmange that I’m finding it difficult to nail to the ceiling,What clear evidence of management change is there? I’m concerned you are not able to give any,”The senior civil servant replied: “We’ve got a great track record of putting things right when things go wrong,This is a department that when it knows we have to get things right we put it right.

”Schofield has been permanent secretary at the DWP since 2018, and had previously promised MPs he would fix carer’s allowance problems in 2019 when the scandal was the subject of a critical work and pensions committee report,Ministers have ordered about 200,000 historical cases to be reassessed in which carers potentially ran up overpayments after the DWP wrongly failed to apply so-called earnings averaging rules to claims,It estimates about 26,000 carers are likely to have debts cancelled or reduced,
societySee all
A picture

MPs criticise behaviour of senior DWP officials over carer’s allowance scandal

MP’s have criticised the “absolutely unacceptable behaviour” of senior welfare officials over the carer’s allowance scandal in which hundreds of thousands of unpaid carers were unfairly landed with huge debts.Sir Peter Schofield, the permanent secretary at the Department for Work and Pensions, came under fire on Wednesday from a select committee, which accused him of giving out “a lot of blancmange” over the DWP’s response to the scandal.An independent review into the overpayments scandal published in November found that longstanding and “unacceptable” systemic DWP leadership failures, poor benefit design and unlawful internal staff guidance were at the root of the problems.As well as inadvertently running up debts of thousands of pounds, carers who received overpayments often felt so desperate they contemplated suicide, the review found. It described the system as like being “at the whim of a faceless machine”

A picture

Alan Woodhouse obituary

My friend Alan Woodhouse, who has died aged 92, was the longest serving Samaritans volunteer in the history of the organisation, which offers support to anyone struggling to cope or at risk of taking their own lives.Alan joined the Liverpool and Merseyside branch when it was founded in 1960, and was still answering telephones there 60 years later. He was appointed MBE for his service in 2017 and retired in 2020.Samaritans was founded in 1953 in London by the Rev Chad Varah. Its second branch was set up in the crypt of St Nicholas Church, Liverpool Pier Head, and when it opened on 1 March 1960 Alan staffed the first overnight shift

A picture

The return of measles: how a once-vanquished disease is spreading again

The measles outbreak in South Carolina now stands at 664 cases, more than doubling in a few weeks, officials said this week. The highly contagious virus has also spread onward to North Carolina, Ohio and Washington state, and similar outbreaks are unfurling in Arizona and Utah as well.The outbreak, which first began in Texas a year ago this week, has spread to most US states – and as the US passes the one-year mark, its measles-elimination status will probably end, a symbol indicating an expected wave of year-round preventable disease. The outbreak has been plagued by misinformation, with Robert F Kennedy Jr, secretary of the US Department of Health and Human Services and longtime vaccine critic, framing measles vaccination as a personal choice and promoting unproven treatments.The vast majority of those infected are children, and most of them did not receive the measles, mumps, and rubella (MMR vaccine)

A picture

UK glaucoma cases will rise to 1.6m by 2060 amid ‘demographic timebomb’, experts say

New estimates predict at least 1.6 million people in the UK will be living with glaucoma, the leading cause of irreversible blindness worldwide, by 2060.The figure is much higher than the current 1.1 million people estimated to have the condition, research published in the British Journal of Ophthalmology suggests.The sharp rise will be driven by an increasingly ageing population and growth in the proportion of higher-risk ethnically diverse groups, prompting a need for an expansion in eye health services to meet demand

A picture

Michael Baron obituary

The London solicitor Michael Baron, who has died aged 96, was instrumental in changing the lives of autistic people for the better. At a time when autism was little known or understood, in 1962 he co-founded the UK’s leading autistic charity. As its first chair, he was the driving force in publicising the condition and raising funds.He helped set up the world’s first autism-specific school in 1965 and the first residential community for autistic adults in 1974. As one of a group of lawyers, he campaigned for the Education (Handicapped Children) Act in 1970, which gave all children, regardless of disability, the right to an education

A picture

Educational background key indicator of immigration views in UK, study finds

Rightwing movements are struggling to gain support among graduates as education emerges as the most important dividing line in British attitudes towards politics, diversity and immigration, research has found.A study from the independent National Centre for Social Research (NatCen) found people with qualifications below A-level were more than twice as likely to support rightwing parties compared with those with qualifications above.The Demographic Divides report says: “A person with no educational qualifications had around 2 times the odds of voting for either the Conservatives or Reform UK than someone with a university degree or higher. This is independent of other factors, including financial precarity, so those without a degree are more likely to support rightwing parties in the UK even after adjusting for their financial situation.“If one wanted to predict whether a person voted for parties of the right in the UK, knowing their educational background would give them a very good chance of making a correct prediction