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Royal Mail blames bad weather and sickness for late deliveries

about 12 hours ago
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Royal Mail has blamed stormy weather and too many workers being off sick after complaints over missed delivery rounds and late letters.The strain on the postal service has meant rounds are missed on a daily basis and letters have been left undelivered for weeks, according to the BBC, which cited reports from more than a dozen Royal Mail postal staff at different delivery offices.Royal Mail said “short-term disruption to certain routes” was due to “adverse weather, including storms Goretti, Ingrid and Chandra in January, alongside higher than usual sick absence”.“Where a delay affects a route, we work to resolve it as quickly as possible by putting in extra support and reviewing performance daily to restore deliveries as quickly as possible,” they said.The company said that, while it aimed to deliver letters and parcels on time, parcels accounted for more of its deliveries and took up more space in depots and vans than letters.

Royal Mail workers also claimed parcel deliveries were being prioritised over letters, which the company has previously denied.The company has said large volumes of parcels can pile up quickly and create a health risk at depots.The delays come almost a year after the £3.6bn takeover of Royal Mail’s parent company, International Distribution Services (IDS), by the Czech billionaire Daniel Křetínský.While the Communication Workers Union (CWU) said it favoured the takeover over sticking with its former board as the deal was being finalised, it has since expressed frustration with the new owner.

Craig Anderson, a CWU regional official, told the BBC that Royal Mail was “a company in crisis”,“I’m not confident that the service is going to improve going forward, it certainly hasn’t since Christmas,” he said,There is growing frustration with Royal Mail’s service,The consumer watchdog Citizens Advice found it failed to deliver letters and cards on time to about 16 million people over the Christmas period,However, IDS told investors this month that Royal Mail had delivered 99% of overall items on time in the final three months of last year.

Its revenue in that period rose by 1.6% compared with the same time last year to £2.4bn.It delivered 424m parcels, up 8%, but the number of addressed letters dropped 9% to 1.5bn, even with the Christmas card boom.

In July, the regulator Ofcom gave IDS permission to end second-class post on Saturdays and reduce the service to alternating weekdays from Monday to Friday.The cost of a first-class stamp has more than doubled since 2020, to £1.70, while a second-class stamp costs 87p.But in October, the regulator fined Royal Mail £21m for missing its annual delivery targets.It was the third time the 509-year-old postal service was fined by the watchdog, and the third-biggest financial penalty Ofcom has issued to any company.

The CWU was approached for comment.
foodSee all
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Potstickers and sea bass with ginger and spring onions: Amy Poon’s recipes for lunar new year

Christmas is lovely, but my kids think Chinese new year is by far the best holiday. I might be biased, but, unusually, I am inclined to agree with them. As my eldest puts it, “New clothes, cash, booze and food – what’s not to love?” There’s the added bonus that cash is absolutely more than acceptable – in fact, it’s de rigueur, so there’s no shopping for mundane socks and smelly candles. Chinese new year is full of rituals and, just as at Christmas, every family has its own, but they are all variations on a theme. Symbolism looms large in Chinese culture, and at new year it centres around messages of prosperity, luck and family

3 days ago
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How to plan Ramadan meals: minimal work, maximum readiness

Ramadan arrives this year in February, in the heart of winter. Short days, cold evenings and the pressure of everyday work mean that preparation is no longer about producing abundance, but about reducing effort while maintaining care. For many households balancing jobs, children and long commutes, the question is not what to cook, but how to make the month manageable.The most effective approach to Ramadan cooking is not variety but repetition. A small set of meals that are easy to digest, quick to prepare and gentle on the body can carry a household through 30 days of fasting with far less stress than daily reinvention

4 days ago
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Benjamina Ebuehi’s recipe for almond frangipane crepes | The sweet spot

When it comes to pancake day, I don’t discriminate and fill the day with as many types of pancakes as possible – from a fluffy American-style stack in the morning to a savoury buckwheat pancake at lunch, and finishing off with classic crepes in the evening. This version was heavily inspired by an almond croissant, so although it does lean more towards dessert, I won’t judge if this is what you choose to start your day with. Bake them until the edges go crisp but the middle stays a little gooey.Prep 5 min Rest 20+ min Cook 50 min Makes 7-8 crepes120g plain flour ½ tbsp caster sugar A pinch of salt 2 large eggs 240ml whole milk 25g melted butter, plus extra for greasing Icing sugar, for dusting Lightly whipped cream, to serve (optional)For the frangipane90g salted butter, softened90g caster sugar ¼-½ tsp almond extract1 large egg 110g ground almonds 50g flaked almondsPut the flour, sugar and salt in a bowl and whisk briefly to combine. Add the eggs, whisk to a thick paste, then pour in the milk in three batches, whisking each time to avoid any lumps

4 days ago
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Heard it on the grapevine: Polish wine’s quiet renaissance

Swap the staid stereotypes of Żubrówka vodka and Żywiec lager for vineyards and vintages, because Poland is in the throes of a viticultural renaissance, the likes of which hasn’t been seen for centuries. On a road trip tracing Poland’s best terroirs back in the summer of 2023, I met winemakers going against the grain, unshackled by tradition and producing unpretentious, expressive pours that more than merit a place on your dining table.Lately, Polish wines have been cropping up all over bar and restaurant lists: Niemczańska’s chardonnay at London’s most emblematic Polish restaurant, the borscht-fronted Daquise in South Kensington, say, while chic bar Spry in Edinburgh has started stocking my favourite producers, Dom Bliskowice, Kamil Barczentewicz and Nizio. But you won’t find bottles nestling between the neat rows of kabanos sausages of your local Polski sklep, nor lining the supermarket shelves. Or not just yet, anyway

4 days ago
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​My love letter to Brittany’s best exports

Every February – or occasionally March – I get together with two friends to gorge on pancakes; I provide the pan, Caro does the cocktails and poor old Harry is invariably the chef because she never fails, even three ciders in. With two half-Frenchies in the room, we always start with buckwheat galettes, usually served complète with gruyère, ham and a fried egg (though the more we eat, the more adventurous the combinations become). Then we move on to softer, thicker British sweet pancakes with lemon juice and crunchy demerara sugar to finish. We rarely manage to meet on Shrove Tuesday itself, but apart from the year I went vegan for Lent, that’s no problem. After all, any cold, dark evening is improved by a pancake party

4 days ago
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Rachel Roddy’s recipe for cacio e pepe, the old-fashioned way | A kitchen in Rome

Nightclubs, mechanics, restaurants, a theatre, a wholesale butcher and an Apostolic church occupy some of the network of caves and tunnels that, over the centuries, were burrowed into Monte Testaccio, an ancient rubbish dump hill in the middle of Rome that’s made entirely of broken amphorae. Some places make a feature of their situation, revealing sections of pots not dissimilar to the cross section of snapped wafer biscuits, while others have smoothed the curves with plaster.A few use the caves as originally intended – that is, as natural warehouses offering steady low temperatures and good humidity. In short: the ideal temperature for storing certain foods and wine. Most recently, Vincenzo Mancini, whose project DOL distributes artisanal products from small agricultural realities in Lazio, has taken over a deep cave behind door 93, reclaiming it as an urban ageing space for cheese and cured meat

5 days ago
politicsSee all
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Why has government reversed its decision to postpone 30 local polls across England?

about 4 hours ago
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Starmer’s options in funding a further defence spending rise would be limited

about 4 hours ago
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Deeper and down with Keir Starmer | Brief letters

about 5 hours ago
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Britain ‘needs to go faster’ on defence spending, Starmer says

about 8 hours ago
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Cabinet Office looking into Starmer-linked thinktank after it investigated journalists

about 8 hours ago
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New UK border rules for dual nationals are discriminatory against women, campaigners say

about 9 hours ago