H
trending
H
HOYONEWS
HomeBusinessTechnologySportPolitics
Others
  • Food
  • Culture
  • Society
Contact
Home
Business
Technology
Sport
Politics

Food

Culture

Society

Contact
Facebook page
H
HOYONEWS

Company

business
technology
sport
politics
food
culture
society

CONTACT

EMAILmukum.sherma@gmail.com
© 2025 Hoyonews™. All Rights Reserved.
Facebook page

Co-op staff told to boost promotion of vapes after costly cyber-attack, document shows

about 19 hours ago
A picture


The Co-op has quietly told staff to boost promotion of vapes in an effort to win back customers and sales after a devastating cyber-attack.The ethical retailer is making vapes more prominent in stores via new​ displays and additional advertising, according to an internal document seen by the Guardian.It is also stocking a bigger range of vapes and nicotine pouches.The action plan is to tackle a big sales drop after the April hack that resulted in gaps on its shelves.Called Powering Up: Focus Sprint: Cigs, Tobacco and Vape, the document says: “Sales haven’t recovered compared to pre-cyber.

” In a section headed “Why we need to focus on this category?”, it says there are “£1m missing sales per week” and 100,000 fewer transactions.It states: “We know at least 40% of this is customers forming a new habit, shopping elsewhere as they wouldn’t go without their cigarettes, tobacco or vapes.This means we’ve also lost sales from what would’ve been in their basket.”The Co-op’s approach to selling vape products in its more than 2,000 grocery stores complies with UK legislation and government guidelines but staff have raised concerns about whether it is contrary to its standing as an “ethical” retailer.On its website, the Co-op spells out that it puts “principles before profit”.

It says: “As well as having clear financial and operational objectives and employing 54,000 people, we’re a recognised leader for our social goals and community-led programmes,”The activity comes at a time of mounting concern about youth vaping after evidence showing that the numbers of under-18s trying or using vapes has soared in recent years,The brightly coloured packaging and flavours such as bubblegum or candy floss are a significant part of their appeal,England’s chief medical officer, Prof Chris Whitty, has raised concerns about the marketing of vapes, saying: “If you smoke, vaping is much safer; if you don’t smoke, don’t vape,”A source told the Guardian that staff had not been told explicitly to sell more vapes but whereas before their presence in store was low-key, there were now ads strategically placed in high-traffic areas and eye-catching display units.

“Before [the hack] even if I didn’t always enjoy work I respected the Co-op,” the source said.“They present the lovely idea of ethical shopping – you might pay a bit more but they are doing things right.This strategy goes against everything we’ve done until now.”They said the Co-op was known for its ethical business model and that set it apart from other companies.“This recent decision to exploit a known health problem and make a profit goes against the values the Co-op was built on and stands for.

”The government’s tobacco and vapes bill, which is making its way through parliament, will outlaw vape advertising and sponsorship,It will also restrict the flavours, packaging and display of vapes and other nicotine products,A Co-op spokesperson said: “As a member-owned organisation, our longstanding commitment to ethical values and responsible retailing remains steadfast and at the heart of how we do business,Sign up to Business TodayGet set for the working day – we'll point you to all the business news and analysis you need every morningafter newsletter promotion“The sophisticated cyber-attack we experienced means we are now even more focused on powering up all aspects of our stores to serve the needs of shoppers,”They added: “It is important to be clear that the sale of vape products in our stores is fully compliant with all UK legislation and government guidelines, in their recognised role as a successful route to smoking cessation.

”Co-op managers are trying to repair its finances after the cyber incident, which forced it to shut down parts of its IT systems.In a recent business update, the retailer said the fallout pushed it into the red in the first six months of its financial year.The cyber-attack led to gaps on shelves in its grocery stores, while its more than 800 funeral parlours were forced to return to operating some services via paper-based systems because of having no access to digital services.The upheaval wiped more than £200m off sales, and the group anticipates the final bill will result in a £120m hit to full-year profits.The document seen by the Guardian relates to what is a store-wide “Power Up” programme covering all product categories.

societySee all
A picture

Tell us: have you lived in temporary accommodation in the UK with children?

More than 172,000 children were living in temporary accommodation in England at the end of June, according to new quarterly official figures released last week.That represented an 8.2% rise on the same period last year. There are now more than 130,000 households households living in temporary accommodation in England, the figures showed.Matt Downie, chief executive of Crisis, said: “Tragically we have now become totally accustomed to seeing record levels of children growing up in temporary accommodation

1 day ago
A picture

Posh, proud and impossible to ignore: the incredible life of Annabel Goldsmith

Born in the 1930s, the former Lady Annabel Vane-Tempest-Stewart flourished in a world that celebrated aristocratic rule-breakers. What does her story tell us about how Britain has changed?If the sitting Marquess of Londonderry died tomorrow, and in so doing bestowed a ladyhood on his 15-year-old granddaughter, would you ever know? Would you be able to find the great houses of Britain on a map, and connect them to their owners? It wouldn’t be true to say that the press has stopped covering the aristocracy, since the Telegraph diligently covers the great estates, but the discussion now comes framed by the idea of meritocracy, which is objectively pretty ridiculous. So the Hon Nick Howard told the Telegraph a fortnight ago, “If my son wants to take over [Castle Howard], he’ll have to pass an interview,” while other great estate owners stress their role as rewilders, ecowarriors or, at their most traditional, conservationists. These days, if you’re proud of heritage simply because you own it, you’re expected to keep quiet about it.Lady Annabel Goldsmith, who died at home on Saturday at 91, lived through an era, by contrast, in which aristocracy and wealth were extremely public

2 days ago
A picture

Prostate cancer drug that can halve death risk to be offered to thousands in England

Thousands of men with advanced prostate cancer in England are to be offered a drug that can halve the risk of death.In guidance published on Friday, the National Institute for Health and Care Excellence (Nice) gave the green light to darolutamide, which attacks the disease by starving cancer cells and has fewer side-effects than existing treatments.At least 6,000 men a year with metastatic hormone-sensitive prostate cancer will get access to the novel treatment, also known as Nubeqa and made by Bayer, on the NHS.Darolutamide, taken as two tablets twice daily, works by blocking hormones fuelling cancer growth. The treatment is delivered alongside androgen deprivation therapy (ADT), a hormone therapy that lowers testosterone levels

2 days ago
A picture

Resident doctors in England to go on strike for five days next month

Resident doctors in England will strike again next month – the 13th time since 2023 – a decision NHS bosses say is “the last thing the NHS needs”.Hospital chiefs predicted that the stoppage would make it harder for the NHS to manage the increase in winter viruses and hamper its efforts to tackle the 7.4m waiting list backlog.The British Medical Association (BMA) and Wes Streeting, the health secretary, blamed each other for the five-day strike, from 7am on 14 November to 7am on 19 November.Dr Jack Fletcher, the chair of the BMA’s resident doctors’ committee (RDC), said on Thursday that the strike was a response to Streeting offering only “vague promises” after the union’s “reasonable” demands on pay and career progression

2 days ago
A picture

Challenges of council restructure in Kent | Letter

Your report on the problems in Kent county council stresses the conflicts in the ruling Reform UK party over the budget (‘Suck it up’: leaked video exposes bitter infighting at Reform UK’s flagship Kent council, 18 October). These squabbles must not obscure the very real problems that the county faces in meeting government requirements to restructure into three or four new unitary councils.The new pattern of unitaries is likely to divide wealthy West Kent from East Kent, which has the highest concentration of social need and the least capacity to raise council tax. The level of debt that unitaries will inherit from the existing district councils makes things much worse – virtually zero in West Kent and probably near £500m in East Kent. Kent county council’s additional £750m debt makes matters worseThe issues of social need, the capacity to invest in good-quality jobs and how to address the debt crisis must be at the forefront of debate about how we go forward

2 days ago
A picture

Asda hires autistic man who was let go by Waitrose after years of volunteering

An autistic man who was let go as an unpaid shelf stacker at a Waitrose supermarket despite volunteering there for years has been offered a job at Asda.Tom Boyd, 28, had worked in the Cheadle Hulme Waitrose store since 2021 with a support worker, as his mother, Frances Boyd, said the role gave her son “a sense of purpose and belonging”.In a Facebook post last Friday, she wrote that her “autistic son has been treated so unfairly, and we feel deeply let down” by Waitrose. She said the supermarket declined to give him a paid job despite him offering more than 600 hours to the store “purely because he wanted to belong, contribute, and make a difference”, and that he was a well-liked member of the team by his co-workers.Boyd added that they had only asked for a few hours of paid work “not as charity, but as recognition for all the time, effort, and heart” Tom had given to the store, and that she and her family were “shocked by how dismissive and cold” the management’s response was, and that Tom was asked not to return

2 days ago
trendingSee all
A picture

Buy now, pay later holiday purchases leaving travellers exposed to losses

about 18 hours ago
A picture

Co-op staff told to boost promotion of vapes after costly cyber-attack, document shows

about 19 hours ago
A picture

‘He’s one of the few politicians who likes crypto’: my day with the UK tech bros hosting Nigel Farage

about 17 hours ago
A picture

‘Sycophantic’ AI chatbots tell users what they want to hear, study shows

1 day ago
A picture

Vladimir Kramnik denies wrongdoing in death of US chess star Daniel Naroditsky

about 6 hours ago
A picture

London mauling: Kangaroos return to rule roost with harsh lesson for England | John Davidson

about 7 hours ago