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Independent businesses: have your online sales been affected by the rise of AI?

1 day ago
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We’d like to find out more about how your business has been affected by changes to online searches amid the rise of AI.Independent businesses have traditionally relied on online advertising for increased visibility and sales, even if they are based on the high street.However, with the introduction of AI mode and AI Overview summaries on Google, and the proliferation of LLMs such as ChatGPT or Google Gemini, people are altering their search habits, which may affect the online visibility of small businesses.With this in mind, we want to find out if there have been any changes to organic traffic to your business site or online sales in recent months.Are customers still able to discover your company online? Have you found new opportunities or have there been significant challenges? How is your business innovating to get seen online? Are you changing strategy?We’d also like to hear from customers – have you found it harder to track down independent retailers, or find relevant products online?You can tell us by using the form below or by messaging us.

Please include as much detail as possible.Please include as much detail as possible.Please include as much detail as possible.Please include as much detail as possible.Please note, the maximum file size is 5.

7 MB,Your contact details are helpful so we can contact you for more information,They will only be seen by the Guardian,Your contact details are helpful so we can contact you for more information,They will only be seen by the Guardian.

If you include other people's names please ask them first,Contact us on WhatsApp at +447766780300,For more information, please see our guidance on contacting us via WhatsApp,For fully anonymous communication please use our Secure Messaging service instead,
politicsSee all
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UK Foreign Office victim of cyber-attack in October, says Chris Bryant

The UK’s Foreign, Commonwealth and Development Office was hacked in October, a minister has said.Chris Bryant, a trade minister in Keir Starmer’s government, told Sky News there was a low risk to “any individual” from the cyber-attack.Details of the hack emerged on Friday in a report by the Sun that claimed a Chinese hacking group was behind it.But Bryant told broadcasters it was “not clear” who perpetrated the attack and cautioned against speculation. “There certainly has been a hack at the FCDO and we’ve been aware of that since October,” Bryant told Sky News

1 day ago
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Society of Editors decries Starmer’s plan to reduce media scrutiny of No 10

The Society of Editors has raised concerns about Keir Starmer’s plan to reduce scrutiny of No 10 by political journalists, saying it risks weakening transparency.The body, which represents news organisations, said regular, open and robust questioning was a cornerstone of democracy and that the plan to reduce briefings was deeply concerning.Downing Street’s director of communications, Tim Allan, unveiled the plan on Thursday without consulting the group of political journalists known as the lobby who traditionally attend briefings twice a day to question the prime minister’s spokesperson.Allan said the government would be reducing the briefings to one a day, and would sometimes replace the single briefing with a press conference.Held at 9 Downing Street, lobby briefings are on the record but not broadcast

1 day ago
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Reform-run Kent council accused of blocking scrutiny of claim it saved £40m

Reform-run Kent council has been accused of trying to block scrutiny after it refused, for more than five months, to produce evidence that it had saved more than £40m by cancelling two environmental projects that did not exist yet.Polly Billington, a Labour MP in Kent, first requested background to the claim via a freedom of information (FoI) request in July. She said the subsequent delay had not been explained and seemed to show the council was embarrassed at what the documents would show.Kent county council said it rejected any suggestion of a cover-up, and that it planned to release the information to Billington, the East Thanet MP, later this week.The saga began when the Kent leader, Linden Kemkaran, told a council meeting on 10 July that the authority had saved £32m by scrapping a programme to make properties more environmentally friendly, and £7

1 day ago
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Reform candidate who told Lammy to ‘go home’ questioned other MPs’ loyalty to UK

A Reform UK mayoral candidate who said David Lammy should “go home to the Caribbean” has suggested that at least eight other politicians from minority ethnic backgrounds do not have a primary loyalty towards the UK.Nigel Farage’s party has so far refused to condemn Chris Parry, a retired naval rear admiral who has been picked to contest the now-postponed Hampshire and the Solent mayoral election for the party, over his comment about Lammy, the deputy prime minister.In a post in February, referring to a news story about the UK government supposedly considering talks about reparations for slavery – which ministers have in fact rejected – Parry is said to have written: “Lammy must go home to the Caribbean where his loyalty lies.”Labour said the emergence of the other comments, all made since May this year, showed Reform had to act swiftly, saying he was “dragging his party further into the gutter”.The bulk of the comments by Parry, all made on X, involve him quote-retweeting posts by others about the politicians, some originating from far-right or openly anti-Islam accounts

1 day ago
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Lib Dems call for inquiry into hostile foreign state interference to include US

An inquiry into interference by hostile foreign states in the UK should be extended to cover the actions of Donald Trump’s US, the Liberal Democrats have said.In a letter to the communities secretary, Steve Reed, whose department is leading on the independent review, the Lib Dems said the US government’s explicit support for far-right nationalist parties in Europe amounted to outside interference.The US national security strategy, set out this month, said Europe faces “civilisational erasure” due to migration and EU integration, and that Washington should “cultivate resistance” within the continent.The document used language echoing the racist “great replacement” conspiracy theory, saying several countries risked becoming “majority non-European”, and praised the “growing influence of patriotic European parties”.The inquiry into the effect of financial influence and other interference is expected to primarily focus on Russia and similar hostile states

1 day ago
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Farage avoids police investigation over alleged electoral law breach

Nigel Farage has avoided investigation over claims his general election campaign breached electoral law last year – in part because too much time has passed since the alleged offences.The Reform UK leader was told on Thursday that Essex police could not open an investigation because it was now time-barred, more than a year having passed since any alleged offence. The Electoral Commission, which had been asked to open a separate inquiry into other elements, said it had not identified any undeclared spending that should have been reported.“We have assessed a report relating to an allegation around misreported expenditure by a political candidate in connection with the general election in July 2024,” Essex police said.It said the report had been made on 5 December

2 days ago
businessSee all
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Was 2025 the year that business retreated from net zero?

about 17 hours ago
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Why is Truth Social owner Trump Media merging with a fusion energy firm?

1 day ago
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FTSE 100 closes near record high as Santa Rally builds, despite weak retail sales – as it happened

1 day ago
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Independent businesses: have your online sales been affected by the rise of AI?

1 day ago
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Former Yodel owner probably forged mother’s signature in takeover bid, judge rules

1 day ago
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WH Smith tries to recover bonuses from ex-bosses as watchdog investigates accounting error

1 day ago