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HMRC pauses child benefit crackdown after 23,500 families caught up in data error

1 day ago
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The UK tax authorities have announced they will no longer cut off parents’ child benefit payments after a new crackdown on overseas fraud backfired due to incomplete Home Office travel data.The flawed data led to HMRC suspending 23,500 payments in recent weeks, including for many families who had simply gone on holiday without the Home Office recording their return.New mistaken suspensions reported in the last 24 hours included that of a woman who travelled to Amsterdam for work in June 2023 – long before she became a mother.She said: “I have one biological child.I received a letter from HMRC stating that I went to the Netherlands in June 2023 and never returned.

My baby was conceived in January 2024, born in Belfast in October 2024, and has never left Belfast,“I had travelled … for one night for work and now Big Brother wants me to explain what I was doing before the baby even existed to claim child benefits,”HMRC has now issued a second apology in as many days, paused the suspension of child benefit and said it will start cross-checking Home Office data with its own PAYE records as part of an “urgent” review,It is also instructing taxpayers to ring the number on the letter they have received, saying a “dedicated” team from Wednesday will aim to reinstate payments as soon as possible without requiring customers to first answer 73 questions,HMRC said in a statement: “We’re very sorry to those whose payments have been suspended incorrectly.

Anyone affected should call the dedicated number on the letter we’ve sent them so we can confirm their eligibility and reinstate payments.“We will no longer suspend any payments until we have checked with the recipient first, giving them a month to confirm if they are still eligible,” it added.The debacle first emerged three days ago after an investigation by the Guardian and the Detail found that people who had left via Belfast but returned to Northern Ireland via Dublin airport were recorded as having made one-way flights out of the UK and flagged as potential fraudsters.But it then emerged that the issue was far wider.HMRC admitted 23,500 accounts had been suspended, including that of a woman who had travelled to France to pick up her late husband’s body, a woman who went on a day trip to Amsterdam to familiarise her autistic children with travel, and multiple accounts of taxpayers who had taken holidays in Europe and Australia.

One woman said she had checked in for a flight from Heathrow for a short break, but the flight was cancelled and she returned home.Even when she protested her innocence to HMRC, she said she was not believed.“I provided evidence that my flight had been cancelled, also evidence of my teenage daughter being at school in London as she has been since reception.I received a second letter requesting further information – for three months of bank statements from 2021 to show evidence that I was living in London at that time,” she said.Sign up to First EditionOur morning email breaks down the key stories of the day, telling you what’s happening and why it mattersafter newsletter promotionAnother woman had her payments stopped after taking a week’s holiday in 2023.

She flew to Warsaw and returned via Edinburgh airport, but the Home Office had no record of her return, HMRC told her, leaving the onus on her to prove otherwise.“The letter came as a huge shock for me and I have found the whole experience very stressful and upsetting.I have tried to speak to HMRC but it is like hitting a wall,” said Agnieszka, a Polish-British dual national who works in financial services.She added: “I have been living in Scotland for 20 years, paying my taxes regularly and this is the place where I belong and call this place my home.The letter makes me feel sad, unwelcome and I feel like a victim of discrimination.

”Paul Kohler, the MP for Wimbledon, has also written to the Northern Ireland secretary, Hilary Benn, to raise “deep concern” about HMRC’s approach to citizens who use Dublin airport.He has asked what discussions the Treasury had with the Northern Ireland Office before launching the policy and whether the UK Border Force has liaised with Irish authorities to prevent similar errors recurring.Kohler said he was seeking assurances that “the rights and welfare of Northern Ireland families will be fully protected”.Some names have been changed to protect identities.If you are affected, contact Lisa.

ocarroll@theguardian.com
foodSee all
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The £1 oyster: cut-price shellfish is all the rage – but is eating it advisable?

Name: Oysters.Age: Triassic – so about 250m years old.Appearance: Grey and snotty.Oysters, eh? What pearls of wisdom (see what I did there) do you have for me on the noxious bivalve? You’re not a fan, then?Absolutely not. What desperation drove early humans to think, “Time to smash open this forbidding, rock-like blob and eat whatever godforsaken, gelatinous mess it disgorges”? Well, younger diners don’t agree – they’ve gone mad for oysters

3 days ago
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Double, heavy, pure cream? Helen Goh’s guide to baking across borders – plus a finger bun recipe

When Sweet, the baking book I co-authored with Yotam Ottolenghi, came out in the United States in 2017, my excitement at seeing so many people bake from it was matched only by my horror at what I saw them pulling from their ovens on Instagram: pale cakes with thick, dark exteriors.Posts from Australian and British readers showed no alarming results and I quickly realised something had gone awry in the American translation. As it turned out, the recipes had been converted in-house by the publisher, using a straightforward formula to change celsius to fahrenheit. What no one had noticed was that the conversion also needed to take into account the oven setting: fan-forced versus conventional heat. Many American ovens, it seems, still don’t have a fan function

3 days ago
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Rukmini Iyer’s quick and easy recipe for beetroot, apple and feta fritters | Quick and easy

These are autumn in a fritter. Not only were they an unexpected hit with my 18-month-old, but, after trying one myself, I instantly crossed out the saffron arancini at the top of my list for an upcoming lunch party and replaced it with a delirious, “OMG make these fritters!” Not bad for a five-ingredient dish, and a lot less faff than arancini.Serve with a green salad and the dip alongside for a filling dinner on a cold evening.Prep 15 min Cook 20 min Serves 2-42 apples (I used Discovery) 2 medium beetroot, peeled and grated1 egg 200g feta, crumbled60g self-raising flour (gluten-free if you have it)Olive oil, for fryingFor the dip 3 heaped tbsp Greek yoghurt 3 heaped tbsp mayonnaise ½ lemon, juice and zestA pinch of sea saltGrate the apples skin and all into a clean tea towel, then twist and squeeze the towel over the sink to remove as much moisture as you can. Tip the grated apple into a large bowl, then add the grated beetroot, egg and crumbled feta, and mix well

3 days ago
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From harissa baked hake to chicken schnitzel: Ravinder Bhogal’s recipes for cooking with nuts

I always keep a stash of nuts in my kitchen cupboard. I scatter them, roughly chopped, over my morning yoghurt and fruit bowl, and when I feel an attack of the munchies coming on, I try (although I often fail) to reach for a handful of them in place of something sugary. These nutrient-dense superstars are high on the list of nutritionists’ favourite anti-inflammatory foods, and while all their health benefits are obviously terrific, I love them simply because they bring rich, buttery flavour, interest, and delightful texture to my cooking.Traditionally, schnitzels are coated in crisp breadcrumbs, but this delicious version using almonds and cornflour makes this nuttily delicious and suitable for anyone avoiding gluten.Prep 5 min Cook 45 min Serves 44 small boneless, skinless chicken breasts 50g parmesan, roughly chopped250g blanched almondsZest of 1 lemon50g cornflour Sea salt and black pepper2 eggs, lightly beaten1 tbsp dijon mustard Lemon wedges, to servePut a chicken breast between two sheets of baking paper, then use a rolling pin to beat the chicken until it’s about 1

4 days ago
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We tried Tyra Banks’ ‘revolutionary’ hot ice-cream, and colour us confused

I’m at Smize and Dream, the ice-cream shop founded by supermodel, Harvard alumna and entrepreneur Tyra Banks. There is a steady stream of customers for a weekday afternoon in Sydney’s Darling Harbour. I’m here for the Hot Mama, which Banks debuted in September, and claims is the world’s first hot ice-cream.According to its creator, the new dessert is neither a latte nor a hot chocolate and certainly not melted ice-cream. But if it’s none of these, then what is it?“Liquid, warm, soothing, yummy, silky,” Banks wrote on Smize and Dream’s Instagram

4 days ago
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How to make sweet-and-sour pork – recipe | Felicity Cloake's Masterclass

Sweet-and-sour sauce, which hails from the southern Chinese city of Guangzhou and is much loved in nearby Hong Kong, has been a victim of its own popularity – you can now buy sweet-and-sour-flavour Pot Noodles, crisps and even dips. But, when made with care, the crunchy meat, tangy sauce and sweet fruit will remind you why you fell for it in the first place.Prep 20 min Marinate 30 min+ Cook 10 min Serves 2For the marinade200g pork loin or lean shoulder 1 garlic clove 1 tbsp light soy sauce 1 tbsp rice wine, or dry sherry ½ tsp salt ¼ tsp Chinese five-spice powder (optional)To cook1 onion, peeled 1 green pepper, stalk, seeds and pith discarded 1 mild red chilli 1 egg 60g cornflour, plus extra to coatNeutral oil, for frying100g pineapple chunksFor the sauce2 tbsp apricot jam – the lower in sugar, the better1 tbsp cranberry sauce – ditto1 good squeeze lemon or lime juice25-40g soft light brown sugar 2½ tbsp Chinese red vinegar, or rice vinegar1 tbsp light soy sauce 1 tsp cornflour, or potato starchI’ve chosen to make this with pork (spare ribs also work well, if you don’t mind a bone; if possible, get your butcher to chop them up), but chicken thigh or breast, chunks of firm white fish or firm tofu would also work well. Anything that can be battered and fried without giving off too much water is a safe bet.Cut the pork into strips about 1cm wide, then peel and crush the garlic

4 days ago
cultureSee all
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Jon Stewart on Trump’s taunts of an illegal third term: ‘We know he’s thought about it’

2 days ago
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Steve Coogan says Richard III film was ‘story I wanted to tell’ as he agrees to libel settlement

3 days ago
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‘We were fitted with remote control penises’: Harry Enfield and Kathy Burke on Kevin and Perry Go Large

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From White Teeth to Swing Time: Zadie Smith’s best books - ranked!

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Ardal O’Hanlon: ‘I fell asleep on stage once – I could hear someone doing my material, got annoyed and woke up’

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My cultural awakening: A Jim Carrey series made me embrace baldness – and shave my head on the spot

6 days ago