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Co-op expands its ‘food on the go’ offering with 15 new bitesize stores

1 day ago
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The Co-op is to challenge takeaway outlets such as Greggs, Pret a Manger and Subway with plans for hundreds of small food shops selling hot pizza, fried chicken and sandwiches.The first Co-op On The Go store opens in Solihull, near Birmingham, on Thursday and 14 more are planned this year, including five in London.They will sell ready meals, such as pizzas and lasagne to heat up at home, alcoholic and soft drinks, and essentials such as toothpaste and loo roll alongside staffed hot food counters and food in heated cabinets.At between 600 sq ft and 1,000 sq ft, the stores will be about a quarter of the size of a typical Co-op but unlike many convenience stores they will not sell cigarettes or vapes.However, the company has developed 35 new products for the new format, such as all day-breakfast meal pots and smoked salmon, egg and spinach pots.

“This isn’t a really small version of a [traditional] Co-op, it’s very different in layout and what we are servicing the customer with,” said Matt Hood, the boss of the Co-op’s grocery chain, which already has more than 2,000 stores.The bitesize outlets will open from 7am to 7pm, closing three or four hours earlier than its traditional outlets.Many will then operate as “dark stores”, sending out home deliveries of food and groceries into the evening.The Co-op already delivers groceries to homes via Deliveroo and Uber Eats as well as its own “quick commerce” delivery service and it aims to add hot food to that fast-growing business.Hood said the format, inspired by similar setups in Japan and China, would help the Co-op grab a bigger slice of the breakfast and dinner market alongside its existing strength in lunch products such as sandwiches.

“This feels ripe for us to step into,” he said.Hood said the Co-op already had a 15% share of the UK’s “food to go” market and the new format was about taking a bigger share in busy urban locations.The first stores are likely to be on high streets but the group is also looking at transport hubs, such as train stations, and could inject aspects of the new format, such as hot food counters, into some of its existing stores.Some small existing stores in busy locations may also be converted into “on the go’” stores while others are already operating as “dark stores”.Fewer than 100 stores will continue to operate with just one worker at certain times of day, despite protests from some workers who say the practice leaves them vulnerable to crime, as Hood said this was part of efforts to “continue looking at every way I can to keep all shops open and servicing communities”.

Sign up to Business TodayGet set for the working day – we'll point you to all the business news and analysis you need every morningafter newsletter promotionThe new format is launching amid fears for the strength of the takeaway food market after Greggs, the UK’s biggest bakery, reported a fall in profits this week as it said shoppers ate less during the recent heatwaves.Hood said Co-op was still seeing “huge growth in our food to go business”, which was driven by sandwiches and coffee.He said retailers such as Greggs were “always going to be tight on margins and footfall” as they were focused on hot baked products and the Co-op was offering something different.The Co-op is attempting to bounce back from a serious cyber-attack which affected the availability or products in its stores for several weeks and led to the theft of data, such as names and addresses, for all 6.5 million of the mutual’s members.

Hood said that the Co-op was now “fully recovered” in terms of the service available in stores but that “a lot of stuff is still happening in the background to make sure [the IT] set up is even stronger”.He added: “It has not been something I would wish on anybody.It’s been a massive learning curve and we will come back out stronger and better than before.”
societySee all
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World’s ‘oldest baby’ born from embryo frozen in 1994

The world’s “oldest baby” has been born in the US from an embryo that was frozen in 1994, it has been reported.Thaddeus Daniel Pierce was born on 26 July in Ohio to Lindsey and Tim Pierce, using an “adopted” embryo from Linda Archerd, 62, from more than 30 years ago.In the early 1990s, Archerd and her then husband decided to try in vitro fertilisation (IVF) after struggling to become pregnant. In 1994 four embryos resulted: one was transferred to Archerd and resulted in the birth of a daughter, who is now 30 and mother to a 10-year-old. The other embryos were cryopreserved and stored

about 21 hours ago
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Mother’s instinct not addressed, report on death of boy sent home from Rotherham A&E says

A report into the death of a five-year-old Rotherham boy sent home from A&E has called for national guidance to take into account parents’ intuition that “something feels very wrong” about their child.Yusuf Mahmud Nazir died of pneumonia and sepsis at Sheffield children’s hospital on 23 November 2022, almost a week after his parents first raised concerns that he was unwell.He was seen by numerous clinicians who failed to listen to the concerns of his mother, Soniya Ahmed, that something was seriously wrong with Yusuf, instead relying solely on data that suggested he was not seriously ill.The independent patient safety investigation (IPSI) report, commissioned by NHS England in response to significant concerns raised by Yusuf’s family, recommended that caregivers’ concerns be taken more seriously when assessing children.The report asked healthcare organisations to consider treating parental intuition as a “legitimate and vital form of evidence” and asked: “What becomes possible when the instinct of a mother is given the same attention as a monitor reading?”The report, written by Dr Peter Carter, an independent healthcare consultant and former chief executive and general secretary of the Royal College of Nursing, stated: “The system is not designed to capture ‘something feels very wrong’ as an input, and thus a gap opens between family and clinicians

about 23 hours ago
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First NHS AI-run physio clinic in England halves back-pain waiting list

The first NHS AI-run physiotherapy clinic has halved the waiting list for back pain and musculoskeletal services, according to the NHS trust where the pilot has taken place.More than 2,500 patients living in Cambridgeshire and Peterborough were able to access Flok Health, a physiotherapy platform run by AI, over a 12-week period starting in February.The platform, which was created using video footage of a human physiotherapist, provides same-day automated video appointments with a digital physiotherapist via an app that responds to information given by a patient in real time.When the clinic was first launched in Cambridgeshire, waiting times for elective community musculoskeletal (MSK) services in the region were about 18 weeks.The waiting times for all MSK conditions decreased by 44% over the course of the 12-week period due to the use of Flok combined with other initiatives such as community assessment days, according to Cambridgeshire Community Services NHS trust (CCS), which deployed the services in those areas of England

1 day ago
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The care sector needs migrant workers. Labour’s visa crackdown is a cynical move | Letter

You are right to highlight, in your editorial, the folly of the government’s decision to make it harder for migrant workers to find work as carers in the UK (The Guardian view on Labour’s visa crackdown in social care: another problem for an overstretched system, 22 July).It’s a cynical political move aimed at spiking Reform UK’s guns on immigration, rather than alleviating pressure on the much-maligned care sector. Migrant workers are indispensable in filling roles that have been undervalued, underpaid and unwanted for too long.With thousands more care professionals needed to look after our ageing population, the government needs a joined-up approach if the crisis-ridden sector is to be transformed.While the government’s fair pay agreement is the first step in turning care around, ministers must think again on their approach to foreign help – and, closer to home, announce the funding to make the fair pay agreement a reality

2 days ago
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Green burials – the biodegradable alternative | Letter

For those who find the idea of burning their deceased friend’s body distasteful (‘The delivery man arrived with the ashes in a gift bag’ – why are so many people opting out of traditional funerals?, 23 July), an alternative to direct cremation is a green burial, which costs more but not excessively so. Here, the grave is not permanent, and everything that goes in it has to be biodegradable – this rules out embalming. Coffins must be made of cardboard or untreated wood – woven willow is becoming very popular. No permanent memorial is allowed, but usually a wooden plaque can be added, which will last for several years if oiled. Natural wildflowers can often be planted, but vases cannot be used

2 days ago
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NHS nurse’s tribunal over trans doctor’s use of changing room adjourns

The employment tribunal brought by a NHS Fife nurse who objected to sharing a changing room with a transgender woman has adjourned ahead of closing submissions to be heard in September.Sandie Peggie, who has worked as a nurse for more than 30 years, is claiming she was subject to unlawful harassment under the Equality Act when she was expected to share a changing room with Dr Beth Upton.The tribunal heard a further two weeks of witness evidence concluding on Tuesday. It is being watched closely for how it may be influenced by April’s landmark judgment by the supreme court, which ruled the legal definition of a woman in the Equality Act 2010 did not include transgender women who held gender recognition certificates. The ruling has been publicly welcomed by Peggie and her supporters

2 days ago
foodSee all
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Rachel Roddy’s recipe for Sardinian crispbread lasagne | A kitchen in Rome

1 day ago
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The rapid rise of Luckin coffee: is this the end of the Starbucks supremacy?

2 days ago
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How to transform leftover baked potato into a summery Italian feast | Waste not

2 days ago
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Melon salad and Georgian-style grilled vegetables: Alice Zaslavsky’s recipes for barbecue-friendly sides

2 days ago
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Air fryer, slushie maker, food processor, two blenders … is my Ninja kitchen appliance habit out of control?

2 days ago
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One-pot wonders: the secret to campsite cooking | Kitchen aide

3 days ago