People in the UK: have you received good or bad financial advice from an AI chatbot?

A picture


Tech companies are pumping billions into the growth of artificial intelligence, with OpenAI this month signing a $38bn (£29bn) cloud computing deal with Amazon as part of a $3tn datacentre spending spree.But as people increasingly use AI chatbots – such as OpenAI’s ChatGPT, Google’s Gemini, Microsoft’s Copilot, Meta AI and Perplexity – for advice and task completion, some observers have concerns about misinformation, hullicinations and irresponsible advice.A survey this year from KPMG and the University of Melbourne found that 80 percent of people in the UK believe AI regulation is required.We want to hear from people who have asked chatbots for financial advice.Have you asked AI tools for help with money, debt or personal finance? Were you recommended anything unexpected, or unsuitable? What was the financial result? Do you have concerns?You can tell us about askng AI tools for financial advice herePlease include as much detail as possible.

Please include as much detail as possible.Please include as much detail as possible.Please note, the maximum file size is 5.7 MB.Please note, the maximum file size is 5.

7 MB.Your contact details are helpful so we can contact you for more information.They will only be seen by the Guardian.Your contact details are helpful so we can contact you for more information.They will only be seen by the Guardian.

If you include other people's names please ask them first.Contact us on WhatsApp or Signal at +447766780300.For more information, please see our guidance on contacting us via WhatsApp, For fully anonymous communication please use our Secure Messaging service instead.If you’re having trouble using the form click here.Read terms of service here and privacy policy here.

technologySee all
A picture

UK firms can win a significant chunk of the AI chip market | John Browne

The UK is in a uniquely promising position, far too little understood, to play a lucrative role in the coming era of artificial intelligence – but only if it also grabs the opportunity to start making millions of computer chips.AI requires vast numbers of chips and we could supply up to 5% of world demand if we get our national act together.Our legacy in chip design is world-class, starting with the first general-purpose electronic computer, the first electronic memory and the first parallel computer. Today we have Cambridge-based Arm, a quiet titan designing more than 90% of the chips powering phones and tablets globally.​With such a pedigree, it is not idle daydreaming for British companies to win a significant chunk of the AI chip market; 5% is a conservative, achievable ambition

A picture

EU investigates Google over ‘demotion’ of commercial content from news media

The EU has opened an investigation into Google Search over concerns the US tech company has been “demoting” commercial content from news media sites.The bloc’s executive arm announced the move after monitoring found that certain content created with advertisers and sponsors was being given such a low priority by Google that it was in effect no longer visible in search results.European Commission officials said this potentially unfair “loss of visibility and of revenue” to media owners could be a result of an anti-spam policy Google operates.Under the rules of the Digital Market Act (DMA), which governs competition in the tech sectors, Google must apply “fair, reasonable and non-discriminatory conditions of access to publishers’ websites on Google Search”.Commission officials said the investigation was not into the overall indexing of newspapers or their reporting on Google Search, just into commercial content provided by third parties

A picture

Anthropic announces $50bn plan for datacenter construction in US

Artificial intelligence company Anthropic announced a $50bn investment in computing infrastructure on Wednesday that will include new datacenters in Texas and New York.“We’re getting closer to AI that can accelerate scientific discovery and help solve complex problems in ways that weren’t possible before,” Anthropic’s CEO, Dario Amodei, said in a press release.Building the massive information warehouses takes an average of two years in the US and requires copious amounts of energy to fuel the facilities. The company, maker of the AI chatbot Claude, popular with businesses adopting AI, said in a statement that the “scale of this investment is necessary to meet the growing demand for Claude from hundreds of thousands of businesses while keeping our research at the frontier”. Anthropic said its projects will create about 800 permanent jobs and 2,400 construction jobs

A picture

Waymo announces that its robotaxis will drive freeways for the first time

Alphabet’s Waymo said on Wednesday that it would begin offering robotaxi rides that use freeways across San Francisco, Los Angeles and Phoenix, a first for the Google subsidiary as it steps up expansion amid global and domestic competition in the self-driving industry.Freeway rides will initially be available to early-access users, Waymo said. “When a freeway route is meaningfully faster, they can be matched with a freeway trip, providing quicker, smoother, and more efficient rides,” it said.Waymo, which already operates in parts of the San Francisco Bay Area, is also extending operations to San Jose, including Mineta San Jose international airport, the second airport in its service area after Phoenix Sky Harbor.The move comes as Tesla expands its robotaxi service with safety monitors and drivers, and Zoox – backed by Amazon – offers free robotaxi rides on and around the Las Vegas Strip

A picture

A tax roadmap for electric cars | Letters

Rachel Reeves’s proposal to introduce a pay-per-mile tax levy on electric vehicles is idiotic, especially suggesting that hybrid vehicles will have a reduced rate and still pay the usual road tax (Rachel Reeves considering pay-per-mile tax for electric vehicles in budget, 6 November). Furthermore, requiring drivers to predict their yearly mileage in advance and then pay or reclaim the difference for actual mileage depending on whether they have underestimated or overestimated it is too cumbersome. If the DVLA is to oversee the collection/repayment system, it will undoubtedly need to recruit more staff or outsource the arrangement, with all the attendant pitfalls that would entail.The fairest way for the taxation of all motorists is to abolish the road tax and introduce a road toll system, as used on the Dartford crossing and the M6 toll road. Automatic number plate recognition (ANPR) would need to be an essential feature

A picture

Tech companies and UK child safety agencies to test AI tools’ ability to create abuse images

Tech companies and child protection agencies will be given the power to test whether artificial intelligence tools can produce child abuse images under a new UK law.The announcement was made as a safety watchdog revealed that reports of AI-generated child sexual abuse material [CSAM] have more than doubled in the past year from 199 in 2024 to 426 in 2025.Under the change, the government will give designated AI companies and child safety organisations permission to examine AI models – the underlying technology for chatbots such as ChatGPT and image generators such as Google’s Veo 3 – and ensure they have safeguards to prevent them from creating images of child sexual abuse.Kanishka Narayan, the minister for AI and online safety, said the move was “ultimately about stopping abuse before it happens”, adding: “Experts, under strict conditions, can now spot the risk in AI models early.”The changes have been introduced because it is illegal to create and possess CSAM, meaning that AI developers and others cannot create such images as part of a testing regime