The CEO who never was: how Linda Yaccarino was set up to fail at Elon Musk’s X

A picture


In May 2023, when Linda Yaccarino, an NBC advertising executive, joined what was then still known as Twitter, she was given a tall order: repair the company’s relationship with advertisers after a chaotic year of being owned by Elon Musk,But just weeks after she became CEO, Musk posted an antisemitic tweet that drove away major brands such as Disney, Paramount, NBCUniversal, Comcast, Lionsgate and Warner Bros Discovery to pause their advertising on the platform,Musk delivered an apology for the tweet later at a conference – which he called the worst post he’s ever done – but it came with a message to advertisers, specifically the Disney CEO Bob Iger: “Go fuck yourselves,” Yaccarino was in the audience of the conference,“I don’t want them to advertise,” he said.

“If someone is going to blackmail me with advertising or money, go fuck yourself.Go.Fuck.Yourself,” he said.“Is that clear? Hey Bob, if you’re in the audience, that’s how I feel.

”In the two years since, Yaccarino has had to contend with the unpredictability of Musk, ongoing content moderation and hate speech issues on the platform, increasingly strained relationships with advertisers and widespread backlash her boss received for his role in Donald Trump’s administration,Her response in some cases was to remain silent; in others, she chose to defend the company,Through it all, however, experts say it was clear Yaccarino was the chief executive in title only,“The reality is that Elon Musk is and always has been at the helm of X,” said Mike Proulx, research director at Forrester VP,“It was clear from the start that she was being set up to fail by a limited scope as the company’s chief executive.

Her background and actual authority positioned her more as the company’s chief advertising officer, rather than its CEO.”Even in her de facto role as a chief advertising officer, Musk’s incessant posting, impulsive decision making and obsession with X and other platforms becoming too “woke” posed huge obstacles for Yaccarino.“The only thing that’s surprising about Linda Yaccarino’s resignation is that it didn’t come sooner,” said Proulx.This week alone, Grok, the AI chatbot integrated with X, posted several antisemitic remarks, including some praising Hitler, after the company included new guidelines for the chatbot.In guidelines xAI published, Grok had been instructed not to “shy away from making claims which are politically incorrect, as long as they are well substantiated”.

xAI removed that guideline from its code on Tuesday evening.Yaccarino’s tenure as CEO of X was not only bookended with antisemitism scandals – Musk’s and Grok’s offensive tweets – but was also punctuated with several accusations of antisemitism against her boss throughout her short stint.In 2023, the non-profit watchdog Center for Countering Digital Hate published a report on the prevalence of hate speech, both antisemitic and otherwise, on X as well as the lack of moderation.The company’s response was to sue the organization; the suit was ultimately dismissed.Similarly, the non-profit Media Matters for America highlighted the appearance of pro-Nazi tweets alongside branded advertisements in a report that preceded a mass advertiser exodus from the social network.

X sued Media Matters,Most notably, Musk was accused of doing back-to-back Nazi salutes at a Trump inauguration rally at the start of 2025,Musk brushed aside the allegations that it was a Nazi salute and posted several Nazi puns on X,At the time, Yaccarino provided no additional comment, but posted a laughing face emoji in response to Musk’s jokes,Musk’s salute and the ensuing backlash was one of several moments that solidified the overall rightward shift of the social network as droves of users began to flock to alternative platforms like Bluesky, and even Reddit communities began banning X links.

When Yaccarino joined X, she set about courting celebrities and partnerships to reinvigorate the social network’s brand and repair relationships that Musk’s contentious takeover had damaged.Musk had long talked of making X into an “everything app” that would integrate payments, AI, messaging, livestreaming and other new features alongside the social network’s public posting, another task given to Yaccarino.Yaccarino led a delegation of executives, including Musk himself, to meet with industry leaders at the Cannes Lions festival in 2023, and began seeking media figures who could feature on the platform.Sign up to TechScapeA weekly dive in to how technology is shaping our livesafter newsletter promotionOne of Yaccarino’s moves toward making the platform into what she described as a “global town square” was reaching out to the former CNN host Don Lemon to start a show on X, much as the former Fox News host Tucker Carlson had agreed to put his content on site.Lemon’s first interview for the platform was with Musk, in what was intended to be a showcase of how X was shifting and bringing in big-name creators.

The plan backfired after Lemon’s interview with Musk grew heated over questions about the billionaire’s drug use, which was quickly followed by Musk telling Lemon’s agent that his contract was canceled.Future shows with big-name creators never materialized.In the ensuing two years, rather than become a destination for mainstream talent, a streaming powerhouse or the “everything app” that Yaccarino promoted, X has largely become a megaphone for Musk to air his grievances, boost and then feud with Trump, and promote his companies.Far-right influencers, porn spambots and meme accounts proliferate, while many media outlets have deprioritized the platform or left it altogether.Misinformation and extremism are rampant, sometimes coming from Musk himself.

The day before Yaccarino resigned, X became involved in a scandal that epitomized much of what the platform has become.Musk had recently posted that he would be reconfiguring xAI’s chatbot, Grok, because he did not agree with the responses it was generating.On Tuesday, users noticed that the chatbot had begun to reply to queries with blatantly antisemitic posts praising Nazi ideology.A flood of users began posting more screenshots of Grok posting rape fantasies, identifying itself as “MechaHitler” and promoting conspiracies before the company removed the posts.Incidents like Grok’s foray into Nazism are some of the many reasons Yaccarino’s goal of revitalizing X has sputtered.

Although she succeeded in courting a number of major companies to begin advertising again last year, at a time when Musk’s connections to the White House were strongest, the platform’s ad revenues have never reached anywhere near their pre-Musk levels, according to the research firm Emarketer.The platform also resorted to threats of lawsuits against major companies such as Verizon if they did not buy advertising on the site, according to a Wall Street Journal report that Yaccarino has denied.After more than two years of Yaccarino running damage control for her boss and the platform’s myriad issues, Musk issued only a brief statement acknowledging she was stepping down.“Thank you for your contributions,” Musk responded to Yaccarino’s post announcing her resignation.Minutes later, he began sending replies to other posts about SpaceX, artificial intelligence and how his chatbot became a Nazi.

trendingSee all
A picture

World must be more wary than ever of China’s growing economic power | Phillip Inman

China is pulling every lever at its disposal to counter Donald Trump’s economic blockade, and it’s working.Trade is recovering after the massive hit from Washington’s wide-ranging tariffs on Beijing’s exports.According to data provider Macrobond and Beijing-based consultancy Gavekal Dragonomics, exports to the US were down by about $15bn (£11bn) in May, but up by half that figure to other countries that trade with the US. Exports to African countries have also risen sharply.Meanwhile, Chinese officials are poised to strike deals to deepen economic cooperation with countries ranging from Brazil and South Africa to Australia and the UK

A picture

‘The Co-op won’t defeat me’: Brighton shop owners fight against eviction

For Louise Oliver, it is the work of Charles Dickens that best describes her current predicament. “It’s a tale of a woman who has her lovely old shop taken over by a nasty piece of work,” she said, evoking Dickens’s The Old Curiosity Shop.In this instance, the identity of this “nasty piece of work” may come as a surprise. In 1844, three years after Dickens published the tragic tale of Little Nell, the world’s first successful cooperative shop opened in Rochdale. It put power into the hands of the community, who were sick of being fleeced by the powers above

A picture

Teach First job applicants will get in-person interviews after more apply using AI

One of the UK’s biggest recruiters is accelerating a plan to switch towards more frequent face-to-face assessments as university graduates become increasingly reliant on using artificial intelligence to apply for jobs.Teach First, a charity which fast-tracks graduates into teaching jobs, said it planned to bring forward a move away from predominantly written assignments – where AI could give applicants hidden help – to setting more assessments where candidates carry out tasks such as giving “micro lessons” to assessors.The move comes as the number of people using AI for job applications has risen from 38% last year, to 50% this year, according to a study by the graduate employment specialist Bright Network.Patrick Dempsey, the executive director for programme talent at Teach First, said there had been a near-30% increase in applications so far this year on the same period last year, with AI playing a significant role.Dempsey said the surge in demand for jobs was partly due to a softening in the labour market, but the use of automation for applications was allowing graduates to more easily apply for multiple jobs simultaneously

A picture

‘Workforce crisis’: key takeaways for graduates battling AI in the jobs market

ChatGPT can certainly write your university essay – but will it take your job soon after? Rapid advances in artificial intelligence have given rise to fears that the technology will make swathes of the workforce redundant.Graduates are seen as particularly vulnerable because entry-level jobs such as form-filling and basic data entry are strongly associated with the “drudge work” that AI systems – which perform tasks that typically have required human intelligence – could do instead.Over the past two and a half years the availability of such positions has dropped by a third, and last month it was reported that graduates are facing the toughest UK job market since 2018.The Guardian spoke to some of the UK’s biggest recruitment agencies and employment experts for their views on the impact of AI on current and future opportunities for those entering the jobs market. Here are six key takeaways from what they said:A shifting graduate labour market is not unusual, said Kirsten Barnes, head of digital platform at Bright Network, which connects graduates and young professionals to employers

A picture

Tour de France 2025: Tim Merlier wins stage nine as Van der Poel break falls short – as it happened

Tour de France 2025 stage nine race report:Thank you for following the blog and getting in touch. It ended up being quite an exciting day! After a breakaway by Alpecin-Deceuninck’s Mathieu Van der Poel and Jonas Rickaert, where the duo stayed away for the majority of today’s stage, the peloton caught the attackers and the day ended in a bunch sprint. Tim Merlier of Soudal Quick-Step took his second stage win of this year’s Tour, but Van der Poel and Rickaert were successful in getting the latter on to the podium with a most combative award.Elsewhere, Elisa Longo Borghini has retained her Giro d’Italia Women title, holding on to the pink jersey she claimed on Saturday’s queen stage as the race concluded at Imola. You can read the full race report here:A race report of today’s Tour de France stage will be posted here shortly

A picture

Fremantle are easy targets but deserve respect for hitting back | Jonathan Horn

With blood still spurting out of his head, and resembling John Rambo under Soviet interrogation, Andrew Brayshaw still managed a semblance of humility, of calm and of coherence in an on-field interview on Saturday night. Brayshaw is that kind of player and it had been that kind of game. It had been an intense, occasionally spiteful contest, the sort of game Fremantle have coughed up too many times under coach Justin Longmuir. But they were the more composed and tougher side against the highly-rated Hawthorn. The Dockers laid more than 100 tackles, 14 of them coming from Brayshaw