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Public satisfaction with the NHS rises for first time since 2019

1 day ago
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Public satisfaction with the NHS has risen for the first time since 2019, but people remain deeply frustrated with stubbornly long waits to receive GP, A&E or hospital care.The proportion of voters in Great Britain satisfied with the way the NHS runs has increased from the record low of 21% seen last year to 26%.At the same time dissatisfaction with the health service fell 8% – the biggest drop since 1998 – although it remains high at 51%.Wes Streeting hailed the findings as proof that the NHS, which he said was “broken” when Labour won power in July 2024, was now “on the road to recovery”.The health secretary will cite them as evidence of progress in a speech on Wednesday in which he will set out plans to improve care at five badly performing health trusts.

Bosses at those organisations face being sacked and replaced by service veterans, while failing trusts could be merged with successful ones, under a new “NHS intensive recovery programme” starting next month.The figures on public satisfaction with the NHS were revealed in the latest annual British Social Attitudes survey.Health experts warned that the “bounce” in approval did not necessarily mark “a decisive turning point” in the government’s determined drive to revive the service’s flagging fortunes.The King’s Fund and Nuffield Trust health thinktanks, which analysed the BSA data, said the findings represented “green shoots” of recovery and would give Streeting “relief and joy”.One said they showed the NHS was in the early stages of a recovery like the one it underwentduring Tony Blair’s time in power.

But they also cautioned that the survey of 3,400 people in England, Scotland and Wales revealed only “fragile improvements” in NHS performance 21 months after Labour took power and that the public remained “very, very unhappy”.The findings show that:Only 22% are satisfied with A&E and dentistry.GP services and hospital care score better, but only 36% and 37% are satisfied with them.Just 50% are satisfied with the quality of care the NHS provides and just 16% think it will improve over the next five years.Satisfaction with social care is just 14%.

Delays in accessing care continue to cause public unhappiness.Most people are dissatisfied with the time it takes to get seen in A&E (66%), receive hospital care (63%) and get a GP appointment (58%).Only 14% are satisfied with A&E waiting times.Mark Dayan, head of public affairs at the Nuffield Trust, said: “These are still numbers that you would have thought were catastrophic in the 2010s.They’re still worse than they were even during the 90s, a period when the public was widely perceived to be very unhappy about the NHS.

”The rise in satisfaction “is a glimmer on the horizon, but the public mood remains dark”, he added,The Westminster government’s main pledge on the NHS is to get back to 92% of those on the waiting list in England being seen within 18 weeks by 2029,However, the public’s top two priorities for the NHS are different – faster access to see a GP and get treated in A&E – the BSA survey found,Dan Wellings, a senior fellow at The King’s Fund, said: “Frustration with waiting times remains deeply embedded, and many people still feel that access to NHS care is difficult,Either it’s too hard to get through the front door or they are in a queue that barely moves”Streeting said: “When this government came to office, I said that while the NHS was broken, it wasn’t beaten.

Patients are beginning to feel the change and the NHS is showing that things can get better.“The biggest drop in dissatisfaction since 1998 doesn’t happen by accident.It is thanks to the government’s investment and modernisation, all of which has been hard fought but is now delivering results.”The backlog of hospital care is shrinking, more patients are being seen in A&E within four hours and ambulance response times to 999 calls are improving, he said.“The NHS is on the road to recovery, but there’s a lot of road ahead.

My foot is pressing down on the accelerator and I won’t stop until the job is done”, he added,The five struggling NHS trusts where improvement action will be targeted are the North Cumbria integrated care trust, Mid and South Essex trust, Hull university teaching hospitals trust, Northern Lincolnshire and Goole trust and East Kent hospitals trust,
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Would Morgan McSweeney’s stolen phone have Mandelson messages on it?

Morgan McSweeney is not the first person to have had their phone snatched on a London street, but the fact he was at the time Keir Starmer’s chief of staff, and that his phone most likely contained messages to and from Peter Mandelson, has prompted questions. So what do we know about the circumstances surrounding the theft of McSweeney’s phone?According to McSweeney, in an account backed up by the transcript of his call to the Metropolitan police at the time, he was using his government-issued phone on a street in Pimlico, central London, just before 10.30pm on 20 October last year when a young man on a bike snatched the iPhone and pedalled off.McSweeney also had a personal phone with him, which he used to dial 999. He told the Met police handler that he had called his “office” to get the phone tracked before phoning them

about 8 hours ago
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Show of strength by Reform MPs at PMQs turns into a cameo appearance | John Crace

Much of good comedy lies in the timing. We were about halfway through Wednesday’s prime minister’s questions and Keir Starmer was answering an obviously planted question from a Labour backbencher on the government’s plans to ban political donations from overseas donors and via cryptocurrency. Having done the serious bit, Starmer couldn’t resist the opportunity to sign off with a pop at a man whose party survives on overseas donors and crypto. “There is only one party leader who has shown he will say anything, no matter how divisive, if he is paid to do so.”Without missing a beat, the speaker, Lindsay Hoyle, announced the next questioner

about 9 hours ago
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‘Doge of the left’ could save UK taxpayers up to £30bn, says new green thinktank

A “Doge of the left,” could save up to £30bn a year for taxpayers by rooting out waste, fraud and tax avoidance, according to the first report from a new green thinktank.Launched amid growing interest in the future manifesto of Zack Polanksi’s Green party, the Verdant thinktank will be co-chaired by James Meadway, a former adviser to Labour shadow chancellor John McDonnell, and civil society campaigner Deborah Doane.In its first report, the new group argues that a crackdown on waste, rather than the ideologically driven approach of Elon Musk’s former Doge – Department of Government Efficiency – in the US, could free up significant resources.“The political right have monopolised the discussion about savings in government spending, to disastrous effect,” said Meadway. “Breaking the false economies of Treasury thinking and vested Whitehall interests are an essential

about 17 hours ago
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English councils to get guidance on designing safer streets for women and girls

Councils are for the first time to receive guidance on how to create streets that are safer for women and girls, as ministers try to tackle what they describe as systemic unfairness in people’s ability to walk around their own neighbourhood.The guidance, being drawn up by Active Travel England (ATE), is still being finalised but is expected to include measures such as better lighting and CCTV, and replacing dark underpasses with street-level crossings.Officials will also look at initiatives from other countries, such as schemes in Spain and Sweden which allow women to ask bus drivers to drop them between stops at night to minimise how long they have to walk in the dark, something which can be particularly useful in more rural areas.To coincide with the guidance, polling commissioned by ATE showed that nearly three-quarters of women said they changed their routes in winter to avoid walking in dark places, with 88% saying they felt unsafe walking alone after dark.Local transport minister Lilian Greenwood described the guidance for English councils as both a fundamental issue of fairness and also a way to improve levels of physical activity among women and girls, which tend to be lower than their equivalents for men and boys

1 day ago
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Police to reassess Morgan McSweeney phone theft over address error

Police are revisiting a closed investigation into the theft of Morgan McSweeney’s phone after admitting they recorded the wrong address when he reported the crime.Keir Starmer’s former chief of staff told the Metropolitan police that his phone was stolen in central London when he was returning home from a restaurant on 20 October last year, the Times reported.The phone is thought to hold messages relating to Peter Mandelson’s appointment as British ambassador, which could be lost if the phone remains unfound. Earlier on Tuesday, the Met had said they were “too busy” to investigate the snatched phone.The WhatsApp messages of aides and ministers are due to be published in the next tranche of the Mandelson files and the prime minister is said to be braced for potential further resignations over their contents

1 day ago
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Starmer’s government increasing spending on foreign trips, figures show

Keir Starmer’s government is spending an increasing amount on foreign trips, with almost 40 visits abroad adding up to more than £4m since he took office, the latest transparency figures have showed.The prime minister had his most costly quarter for foreign travel in the last three months of 2025, with eight trips adding up to £1.2m.The most expensive was his three-day visit to the Cop climate conference in Brazil, along with 29 officials, costing £413,000.The trade trip to India with 45 staff on a commercial flight cost £341,000, while the G20 in Johannesburg along with 30 staff on an RAF plane came in at £367,000

1 day ago
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No escape from the energy shock for UK business. A long-term strategy is still essential | Nils Pratley

about 7 hours ago
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Stocks rise and oil dips on hopes of 15-point Iran peace plan

about 8 hours ago
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UK iPhone users face over-18 age check to use services after update

about 9 hours ago
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What are the rules on cryptocurrency donations to UK political parties?

about 11 hours ago
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US runners led off course in chaotic half-marathon given entry to world championships

about 11 hours ago
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Lily James, Andy Murray and a million Britons: padel’s rise nears milestone

about 12 hours ago