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Amazon promises fake reviews crackdown after investigation by UK watchdog

1 day ago
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Amazon has promised to do a better job policing fake reviews and to crack down on sellers using them to boost product ratings after an investigation by the UK competition watchdog.Ending the scourge of fake reviews is a priority for the Competition and Markets Authority (CMA) due to the influence they have over consumers.About 90% of UK shoppers rely on reviews, with an estimated £23bn a year of spending influenced by crowd-sourced information.Since April, fake reviews have been explicitly banned.Sarah Cardell, the CMA’s chief executive, said the undertakings secured from Amazon meant shoppers could now “make decisions with greater confidence”.

The commitments mattered because “so many people use Amazon and what is clear is that star ratings and reviews have a huge impact on their choices”, she said,Amazon has committed to strengthening existing systems that detect fake reviews and to stamp out “catalogue abuse”,This is where sellers take the reviews of well-performing products and add them to an entirely separate and different product, falsely boosting its star rating,Businesses selling on Amazon face having sanctions imposed for catalogue abuse or for using fake reviews to boost product ratings – and could be banned from selling on the site altogether,Users who post fake reviews, positive or negative, also risk being banned and having all their previous reviews deleted.

The retailer will also make it easier for shoppers to alert it to fake posts.The undertakings come after the CMA launched an investigation into Amazon and Google in 2021 due to concerns that not enough was being done to remove fake reviews or to impose sanctions on the individuals or companies involved.Earlier this year Google made similar pledges, including resolving to take action against repeat offenders.The CMA said it would now move on to scrutinising whether specialist review platforms, the businesses who list products on them and reviewers were complying with the tougher new laws.Under a new regulatory regime brought in under the Digital Markets, Competition and Consumers Act 2024, the CMA can now decide independently whether consumer law has been infringed rather than going through the courts.

It can also tackle consumer law breaches directly, including issuing fines, ordering businesses to improve their practices, and making them pay redress to affected consumers.Amazon said it already devoted significant resources to eliminating fake reviews and its efforts involved expert human investigators and machine learning models capable of analysing thousands of data points.In 2024 it blocked 275m fake reviews and said “more than 99% of all products in our store contain only authentic reviews”.A spokesperson added: “We also suspend, ban and take legal action against those who violate our policies and have teams dedicated to taking action against bad actors that attempt to solicit fake reviews for products.”
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Hedge fund orders London-based analysts back to office five days a week

Man Group has ordered its London-based analysts to return temporarily to the office five days a week, as the world’s biggest listed hedge fund seeks to recover from a period of poor performance amid Donald Trump’s tariff war.Quantitative analysts working at Man AHL, the company’s computer-run fund that aims to identify and follow momentum in markets, have been told they are expected to be in its offices daily until the end of July as part of an “all hands on deck” project.The edict applies to about 150 staff in London, just under 10% of the overall group’s 1,700 global employees, the Financial Times reported.“Man AHL has asked its staff in London to work in the office five days a week for a three-month period to support an ‘all hands on deck’ cross-team research project,” the company said. “While these cross-team initiatives are infrequent, experience has shown that a period of highly focused, in-person collaboration allows significant research progress to be made in a relatively short amount of time

about 19 hours ago
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UK house prices fall by more than expected amid economic uncertainty

UK house prices suffered a steeper than expected fall last month and the biggest quarterly drop in value in almost a year, as economic uncertainty continued to affect the property market.The average property price fell by 0.4% month on month in May to £296,648, a much steeper fall than the 0.1% decline City economists had expected.Figures published by Halifax on Friday showed that the cost of a typical UK property has fallen in three of the past four months, with the drop in May following a 0

about 22 hours ago
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Sports Direct pricing practices ‘may be breaking the law’, Which? says

Sports Direct could be breaking the law by misleading shoppers into thinking they are getting a good deal, a consumer body has claimed, after it looked at prices of items ranging from trainers to hoodies.Which? said it had reported the retailer to the Competition and Markets Authority after uncovering what it claimed were “some questionable and dodgy pricing tactics” on its website.The organisation said it had found products being sold on SportsDirect.com with recommended retail prices (RRPs) “that appear to be misleading”, as its researchers could not find the products sold at that RRP price anywhere else online.It meant people may be being misled “into thinking they are getting a better deal than they really are”

1 day ago
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Bonuses banned for 10 English water bosses over sewage pollution

Bonuses for 10 water company executives in England, including the boss of Thames Water, will be banned with immediate effect over serious sewage pollution, as part of new powers brought in by the Labour government.The top executives of six water companies who have overseen the most serious pollution events will not receive performance rewards this year, the environment secretary, Steve Reed, said.The companies – Thames Water, Anglian Water, Southern Water, United Utilities, Wessex Water and Yorkshire Water – are responsible for the most serious category of sewage pollution into rivers and seas, all of which are, or have been, under criminal investigation by the Environment Agency.Under powers in Labour’s Water (Special Measures) Act 2025, the regulator, Ofwat, is now able to ban bonuses for water executives where a company fails to meet key standards on environmental and financial performance, or is convicted of a criminal offence.In the past 10 years, executives at the nine main water and sewerage companies have been paid £112m in bonuses while sewage pollution increased to a record last year of 2,487 events

1 day ago
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Wise goes to the US. Will its founder’s supercharged voting rights follow? | Nils Pratley

Back in 2021, the arrival on the London stock market of Wise, a rapidly expanding money transfer company, generated a feelgood factor at a useful moment.It came a month after overhyped Deliveroo flopped on debut. And, since Wise was a pure fintech business, as opposed to a pizza delivery outfit with an app, there was reason to think the UK might be getting its act together in the sector that politicians swoon over. Shoreditch’s finest, and its Estonian founders, would show the way in UK fintech. Wise sported a £9bn valuation

1 day ago
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British Gas owner strikes £20bn gas deal with Norway’s state energy company

The owner of British Gas has struck a £20bn deal with Norway’s state energy company to buy enough gas to meet nearly 10% of the UK’s needs for the next decade.Under the agreement, Centrica will buy around 5bn cubic meters of gas from Equinor – enough to supply 5m UK homes – every year from this winter until 2035 at the prevailing market rate.It is the latest long-term deal between the UK and Norway, which has been one of Britain’s largest sources of imported gas for the last 50 years. But in a nod to Britain’s net zero agenda, the latest agreement will include a clause that allows the UK to swap gas imports for emissions-free hydrogen from Equinor’s UK hydrogen plant.Equinor is working with Centrica and the energy company SSE on multiple low carbon hydrogen projects on the north bank of the Humber

1 day ago
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Bath’s second-half revival carries them past Bristol and into Premiership final

about 8 hours ago
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Bath 34-20 Bristol: Premiership rugby union semi-final – as it happened

about 8 hours ago
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Old-tech Bashir is trying something wild and brave amid the battle for Bethell | Barney Ronay

about 11 hours ago
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Allegations of rape at rowing club ‘deeply concerning’ say Sport England and UK Sport

about 12 hours ago
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Roldan wins Tour of Britain stage two in Saltburn as Faulkner takes overall lead

about 12 hours ago
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Carlos Alcaraz returns to French Open final after Lorenzo Musetti retires hurt

about 12 hours ago