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Homes in Tunbridge Wells without water for days after wrong chemicals added

about 2 hours ago
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Thousands of homes have been without water for four days in Tunbridge Wells, Kent, after South East Water accidentally added the wrong chemicals to the tap water supply.Schools across the area have been shut for two days, and residents have been filling buckets with rainwater to flush toilets.Cats, dogs and guinea pigs have been given bottled mineral water to drink as the people of Tunbridge Wells wait for their water to be switched back on.Currently, 18,000 homes are without water.The water company accidentally used a bad batch of coagulant chemicals at its Pembury treatment site, meaning it had to be closed down in order to clean out the pipes.

The site is up and running again.Bottled water stations are open around Tunbridge Wells as the water company scrambles to ensure no one runs out.Elderly people have reported having difficulties reaching these stations and having to rely on neighbours as the water company has not managed to do home deliveries.Mike Martin, the local Liberal Democrat MP, has called for the CEO of South East Water to resign.He said: “I am calling on David Hinton, the CEO of South East Water, to resign.

Twenty-four thousand properties have endured three days of South East Water’s chaotic emergency response and woeful communication,It’s an utter disgrace and a total failure of leadership by David Hinton,”Martin added that restaurants and hotels had lost thousands in revenue as they were forced to shut, and care homes were left without water, as well as GP surgeries having to close,Martin Bryant, a Tunbridge Wells resident, said he collected water on Monday during heavy rainfall to enable him to flush his toilet,“What a time to be alive”, he said.

Roger, another resident, said: “Heavy rain.No water in taps.Dog and rabbit drinking Evian.Welcome to living in Tunbridge Wells in 2025.”The government has said the disruption is “unacceptable”.

A Defra spokesperson said: “We are in regular contact with South East Water on the disruption to water supplies in Tunbridge Wells, and Defra officials are working closely with the company to ensure support is in place for those affected.Steps are being taken to resolve the incident as quickly as possible.“This kind of disruption is unacceptable and we expect the water company to continue taking urgent steps to support residents and resolve the issue as soon as possible.”South East Water’s incident manager, Matthew Dean, said: “The number of properties currently without water is around 18,000.As water supplies return, customers may experience discolouration.

This is normal and happens when naturally occurring deposits, which settle and build up within our network of water mains over time, are disturbed,“Our Pembury treatment site is now up and running after it stopped working on Saturday night due to a water quality issue,”
politicsSee all
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Attorney general urges Nigel Farage to apologise over alleged racism and antisemitism

The UK’s top law officer, one of the most senior Jewish government ministers, has urged Nigel Farage to apologise to school contemporaries who claim the Reform UK leader racially abused them while at school.The attorney general, Richard Hermer, said Farage had “clearly deeply hurt” many people judging by their descriptions of his behaviour, and that his “constantly changing” denials had been unconvincing.Speaking to the Guardian, Hermer said: “Throughout his defensive responses to legitimate questions put to him, not once has Farage actually condemned antisemitism.”A Guardian investigation last month reported the testimony of more than a dozen former classmates of Farage at Dulwich College, in south London.They included Peter Ettedgui, who said a 13-year-old Farage “would sidle up to me and growl: ‘Hitler was right’ or ‘gas them’, sometimes adding a long hiss to simulate the sound of the gas showers”

about 18 hours ago
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Starmer has little choice but to bind himself closer to his chancellor

When Keir Starmer was mounting the case for the prosecution against Boris Johnson for his Partygate antics, it took almost two months and a police investigation for him to formally call for the prime minister to resign. He was of the view there was no point calling for things until they were likely to happen.This is not the philosophy of the current leader of the opposition. Since October, Kemi Badenoch has called on Starmer to sack his chancellor three times, once over a mishap with her rental licence, then for considering raising income tax, and finally because she did not in fact raise income tax.It is unclear whether Badenoch genuinely believes Reeves may be forced out because of how she spun the forecasts from the Office for Budget Responsibility to help her step back from the brink of a manifesto breach

about 18 hours ago
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Your Party faces proxy war despite avoiding leadership race, insiders warn

Your Party faces a potential proxy war between supporters of Jeremy Corbyn and Zarah Sultana after members opted for a collective model of leadership, insiders have warned.Members voted narrowly in favour of an initial period in which the new leftwing party is guided by a 16-strong central executive committee at its inaugural conference at the weekend. The decision avoided a direct and possibly brutal contest between Corbyn and Sultana to be sole leader, the other option available.The pair have fallen out over a series of issues in the party’s brief history, including Sultana unilaterally announcing its formation and launching a membership drive, and a complex battle over transferring money from members to the party.The conference in Liverpool saw signs of continued disagreements, with Sultana, the former Labour MP who now sits as an independent, boycotting the first day in protest over some of her supporters being expelled for being members of other political parties

about 19 hours ago
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UK politics: OBR chief resigns, saying budget leak was ‘technical but serious’ error – as it happened

Here is the letter from Richard Hughes to Rachel Reeves, the chancellor, and Meg Hillier, the chair of the Treasury committee, offering his resignation.Richard Hughes, the chair of the Office for Budget Responsibility, has quit after the findings of an urgent inquiry by the watchdog into how it inadvertently published Rachel Reeves’s budget 40 minutes early. In response, Reeves said in a statement.I want to thank Richard Hughes for his public service and for leading the Office for Budget Responsibility over the past five years and for his many years of public service.This government is committed to protecting the independence of the OBR and the integrity of our fiscal framework and institutions

about 19 hours ago
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Why it’s silly to focus on Labour’s manifesto pledges | Letter

Martin Kettle is right to describe as “irresponsible” Labour’s manifesto commitment not to raise any of the main revenue-raising taxes (Rachel Reeves’s budget has inflamed, not calmed, Britain’s febrile mood, 27 November). This was like sending an army into battle with its most effective weapons removed. It was also quite unnecessary, as Labour was going to win anyway because people just wanted the Tories out.It would have been possible for Labour to say that it had no desire or intention to raise taxes while also saying that it all depended on the economic circumstances in which it found itself. That would have been the sensible position and would have removed the straitjacket that the government is now in

about 19 hours ago
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Does Labour have a death wish or does it secretly enjoy the agony of self-sabotage?

Freud has a word for it. Thanatos. Up till now it’s been tempting to give Labour the benefit of the doubt. That being in opposition for 14 years has made them ring-rusty. That they’ve forgotten how this government thingy works

about 20 hours ago
cultureSee all
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​The Guide #219: Don’t panic! Revisiting the millennium’s wildest cultural predictions

3 days ago
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From Christy to Neil Young: your complete entertainment guide to the week ahead

3 days ago
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Susan Loppert obituary

4 days ago
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Oh yes he is! Kiefer Sutherland dives into the world of panto

4 days ago
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O come out ye faithful: a joyful roundup of UK culture this Christmas

4 days ago
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Nominate your favourite Australian children’s picture book of all time

6 days ago